Georgetown Embraces WorldHost

For Immediate Release

Date: July 6, 2015

Charlottetown, PE - WorldHost, a legacy of the PEI 2014 Celebrations, is a customer service program offered by the Tourism Industry Association of Prince Edward Island (TIAPEI), which focuses on the skills and techniques required to provide exceptional customer service and hospitality.

The Tourism Industry Association of Prince Edward Island acquired the rights of the WorldHost Program in preparation for the PEI 2014 Celebrations. WorldHost, delivered by certified trainers, was developed for volunteers and staff in preparation for the Vancouver 2010 Winter Olympics and later for the 2012 London Olympics. WorldHost builds on the success of the Tourism Industry of Prince Edward Island SuperHost program. Since the program kicked off in late 2013 over 1450 Islanders have participated in the program.

Georgetown wants to take their community to the next level. Recently 69 people from Georgetown have participated in WorldHost. Tourism employees and operators from all sectors, municipal staff, and gardeners have all participated. Organizer, Melvin Ford knows the importance of excellent customer service. “It is important that everyone in this community buys in and offers exceptional service” says, Mr. Ford.  Georgetown wants to make a great impression to the many Islanders and visitors that come to town and providing the WorldHost training is just the start”, adds Ford.

“This is a wonderful initiative shown by the people of Georgetown”, says Don Cudmore, Executive Director, TIAPEI. “They want to raise the bar and provide outstanding service throughout the community and WorldHost is an excellent way to do this”. TIAPEI would love to see every community across the province follow the lead shown by Georgetown”, adds Cudmore.

The tourism industry on Prince Edward Island contributes approximately $400 million to the provincial economy each year and employs 15,000 Islanders.

For further information, please contact Allison Clark, Membership and Communication, TIAPEI at 902-566-5008 or aclark@tiapei.pe.ca or Melvin Ford at cruisegeorgetown@bellaliant.com



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